Terms of Use - Switea

Last updated: 22 November 2025

PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THIS SITE.

These Terms of Use (the “Terms”) govern your access to and use of the website operated by SWITEA (Ningde) Biotechnological Co., Ltd (“SWITEA”, “we”, “us”, or “our”), including all content, information, and services made available on or through the site (collectively, the “Site”).

By accessing or using the Site in any manner, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the Site.

These Terms are in addition to, and should be read together with, our Privacy Policy, which describes how we collect and use personal data.

1. About Our Company And Site

1.1 Company information

This Site is operated by SWITEA (Ningde) Biotechnological Co., Ltd, a company registered in China, with its registered address at Mindong Middle Road, Jiaocheng District, Ningde City, Fujian Province, China. If you have any questions about these Terms or the Site, you may contact us by email at: contact@switealife.com.

1.2 Nature of the Site and services

The Site is intended to provide general information about our company and our tea-related ingredients and products (including but not limited to bulk tea, instant tea powder, freeze-dried tea powder, and related applications), and to enable you to contact us with business inquiries.

The Site is designed for business-to-business use only. It does not provide online ordering, payment, or account functionality. Any sales, deliveries, or other commercial transactions are governed by separate written contracts, purchase orders, pro forma invoices, sales contracts, or other formal agreements between SWITEA and its customers, not by this Site.

1.3 Changes to the Site and these Terms

We may update, change, suspend, or discontinue any part of the Site at any time without notice. We may also revise these Terms from time to time. When we do so, we will update the “Last updated” date at the top of this page. Your continued use of the Site after any changes become effective constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Site.

2. Eligibility And Business Use

2.1 Age and capacity

By using the Site, you represent and warrant that you:

(a) are at least 18 years old; and
(b) have the legal capacity and authority to enter into these Terms on your own behalf or on behalf of the business entity you represent.

2.2 Business and professional use

The Site is intended for business and professional users, such as potential or existing distributors, traders, food and beverage manufacturers, and other commercial partners. It is not intended for personal, family, or household purposes.

If you access or use the Site on behalf of a company or other legal entity, you represent and warrant that you are authorised to bind that entity to these Terms. In that case, references to “you” in these Terms refer to both you as an individual user and the entity on whose behalf you use the Site.

3. Use Of The Site And Prohibited Conduct

3.1 Acceptable use

You may use the Site only for lawful purposes and in accordance with these Terms. In particular, you may use the Site to:

(a) learn about SWITEA and our products and services;
(b) request information, quotations, or samples;
(c) contact us regarding potential business cooperation;
(d) review technical documentation and marketing materials we choose to make available.

3.2 Prohibited conduct

You must not, and must not permit any third party to:

(a) use the Site for any unlawful, fraudulent, or malicious purpose, or in a way that violates any applicable law or regulation;
(b) infringe or violate our intellectual property rights or those of any third party;
(c) upload, transmit, or otherwise distribute any viruses, malware, or other harmful code;
(d) attempt to gain unauthorised access to any portion of the Site, other users’ information, or any systems or networks associated with the Site;
(e) interfere with or disrupt the operation of the Site or any servers or networks used to make the Site available, including by submitting an unreasonable volume of requests or using any automated means (such as robots, spiders, or scrapers) to access the Site, unless such access is explicitly permitted by us in writing;
(f) copy, reproduce, modify, adapt, translate, reverse engineer, decompile, or disassemble any portion of the Site, except to the extent that such restriction is expressly prohibited by applicable law;
(g) use the Site or any information obtained from the Site to create or operate a competing business, service, or database, or for any purpose of benchmarking or competitive analysis;
(h) submit false, misleading, or fraudulent information to us, including in any inquiry forms or communications;
(i) use the Site in any manner that could damage, disable, overburden, or impair our systems or interfere with any other party’s use of the Site.

We reserve the right to suspend or terminate your access to the Site, in whole or in part, if we reasonably believe that you have violated or are likely to violate these Terms.

4. Intellectual Property Rights

4.1 Ownership of content

Unless otherwise indicated, all content on the Site, including but not limited to text, graphics, photographs, product images, diagrams, logos, icons, audio or video clips, downloads, interfaces, code, and the overall design and “look and feel” of the Site (collectively, “Site Content”), is owned by or licensed to SWITEA and is protected by applicable copyright, trademark, and other intellectual property laws.

All trademarks, logos, and service marks displayed on the Site (collectively, the “Marks”) are the property of SWITEA or of their respective owners. Nothing in these Terms or on the Site grants, by implication or otherwise, any licence or right to use any Marks without the prior written permission of the relevant owner.

4.2 Limited licence

Subject to your compliance with these Terms, we grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable licence to access and use the Site and to download or print copies of Site Content solely for your internal business evaluation of our products and services.

Except as expressly authorised in this Section 4.2, you must not:

(a) reproduce, redistribute, modify, or create derivative works of the Site or any Site Content;
(b) publicly display, perform, or broadcast any Site Content;
(c) use any Site Content for commercial purposes unrelated to evaluating or purchasing our products or services; or
(d) remove, alter, or obscure any copyright, trademark, or other proprietary notices on or in the Site Content.

Any use of the Site or Site Content not expressly permitted by these Terms is strictly prohibited and may violate applicable laws.

5. Product And Technical Information

5.1 General informational purposes

The materials and information on the Site, including without limitation product descriptions, technical specifications, application suggestions, FAQs, case studies, blog posts, and other content, are provided for general informational purposes only. They do not constitute technical, legal, regulatory, or other professional advice, and should not be relied upon as the sole basis for making decisions.

5.2 No guarantee of accuracy or completeness

We make reasonable efforts to ensure that information on the Site is accurate and up to date. However, we do not warrant or guarantee that any information on the Site is complete, accurate, current, or free from typographical or other errors. Product specifications, formulations, regulatory status, availability, packaging, and other details may change without notice. In addition, the appearance and colour of products in images may differ from the actual products due to lighting, screen settings, and other factors.

Any reliance on the information on the Site is at your own risk. Before making decisions based on information obtained from the Site, you should consult with us directly and, where appropriate, obtain and review primary source documents such as up-to-date specification sheets, safety data sheets, test reports, quotations, and contracts.

5.3 No commitment or offer

Information on the Site does not constitute an offer by SWITEA to sell any products or services or to enter into any contract. Any binding commitments by SWITEA must be set out in separate written agreements signed or otherwise formally accepted by SWITEA and the relevant counterparty.

5.4 No medical or health claims

The materials and information on the Site, including any descriptions of product characteristics, potential applications or example formulations, are not intended to constitute medical, nutritional, therapeutic or health advice, nor to support any specific health claims in your finished products. Our products are supplied as food or beverage ingredients for professional and industrial use only.

You are responsible for ensuring that any statements, claims or representations you make about your finished products (including on labels, packaging, advertising, websites or other materials) comply with all applicable laws and regulations in the markets where those products are sold.

5.5 Regulatory responsibility of customers

You acknowledge that it is your responsibility to determine whether our products, and any information or documentation we provide (including specifications, test reports and certificates), are suitable for your intended use and for the formulations, processes and finished products you develop.

Without limiting the generality of the foregoing, you are solely responsible for:

conducting any stability, safety, regulatory or other tests that may be required for your finished products;
ensuring that your finished products, their labelling, packaging and marketing claims comply with all applicable laws, regulations and standards in the relevant country or region (including, where applicable, food safety, additives, contaminants, labelling, nutrition and health claims); and
obtaining and maintaining any approvals, registrations, licences or certifications that may be required for your finished products.

In the event of any inconsistency between information on the Site and the terms of a quotation, specification sheet, contract or other formal document issued by SWITEA, the terms of such formal document shall prevail.

6. Third-Party Links, Content, And Tools

6.1 Third-party links and content

The Site may contain links to third-party websites or resources, or display content provided by third parties (for example, embedded videos, maps, social media feeds, or references to external platforms). These links and resources are provided for convenience only and do not constitute an endorsement, approval, or recommendation by us of the third parties or their products, services, or content.

We have no control over third-party websites or resources and are not responsible or liable for:

(a) the availability, accuracy, or completeness of any third-party websites or resources; or
(b) any content, advertising, products, services, or other materials on or available from such websites or resources.

Your use of third-party websites and resources is at your own risk and subject to the terms of use and privacy policies of those third parties.

6.2 Third-party tools and services

We may provide access to or integrate certain tools or services provided by third parties (for example, security or anti-spam services, analytics tools, or communication tools). We do not monitor, control, or have any direct responsibility for such tools or services. Your use of any third-party tools or services made available through the Site is entirely at your own risk and discretion, and you should ensure that you are familiar with and agree to the terms on which those tools or services are provided.

7. Inquiries, Communications, And Submissions

7.1 Inquiries and business communications

When you contact us through forms on the Site, by email, or by other channels, you are responsible for ensuring that the information you provide is accurate, complete, and not misleading. You agree not to submit any content that is unlawful, harmful, defamatory, infringing, or otherwise inappropriate.

We may respond to your inquiries using the contact details you provide, including by email, telephone, or messaging applications. You understand that communications over the internet may be subject to delays, interruptions, errors, or security risks that are beyond our control.

7.2 Unsolicited ideas and feedback

We welcome general feedback about the Site and our products. However, we do not accept unsolicited confidential business ideas, product concepts, or other proprietary proposals through the Site.

If you choose to send us any ideas, suggestions, proposals, designs, data, or other materials (collectively, “Submissions”), you agree that:

(a) you do so voluntarily and without any expectation of confidentiality, compensation, or ownership; and
(b) we are free to use, reproduce, modify, disclose, and exploit such Submissions for any lawful purpose, without restriction and without any obligation to you.

Nothing in this Section 7.2 limits our obligations under applicable data protection laws in relation to personal data contained in Submissions.

8. Privacy

Your submission of personal data through the Site is governed by our Privacy Policy, which forms part of these Terms. Please review our Privacy Policy for information about how we collect, use, and protect personal data, and about your rights in relation to your personal data.

9. Disclaimers

9.1 “As is” and “as available”

The Site and all Site Content are provided on an “as is” and “as available” basis, without any warranties of any kind, whether express, implied, or statutory.

To the fullest extent permitted by applicable law, we expressly disclaim all warranties, representations, and conditions of any kind with respect to the Site and Site Content, including but not limited to any implied warranties or conditions of merchantability, satisfactory quality, fitness for a particular purpose, non-infringement, accuracy, and availability.

Without limiting the generality of the foregoing, we do not warrant or represent that:

(a) the Site will be uninterrupted, timely, secure, or error-free;
(b) any defects or errors in the Site will be corrected;
(c) the Site or any content or files available for download are free of viruses or other harmful components; or
(d) the results of using the Site will meet your requirements or expectations.

9.2 No advice or recommendation

Any information on the Site relating to product applications, formulations, processing conditions, regulatory matters, or other technical topics is provided for general informational purposes only and does not constitute professional advice or a recommendation. You are solely responsible for evaluating the suitability of our products for your intended use, conducting any necessary testing and validation, and ensuring compliance with applicable laws, regulations, and industry standards.

10. Limitation Of Liability

10.1 Exclusion of certain damages

To the fullest extent permitted by applicable law, in no event shall SWITEA, its directors, officers, employees, agents, affiliates, or licensors be liable to you or any third party for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, business, goodwill, or data, arising out of or in connection with:

(a) your access to or use of, or inability to access or use, the Site;
(b) any content or information obtained from the Site;
(c) any errors, omissions, interruptions, defects, delays, or computer viruses arising from or relating to the Site; or
(d) any unauthorised access to or use of our servers or any personal data or information stored therein,

whether based on contract, tort (including negligence), strict liability, or otherwise, even if we have been advised of the possibility of such damages.

10.2 Cap on aggregate liability

To the fullest extent permitted by applicable law, our total aggregate liability arising out of or relating to these Terms or your use of the Site, whether in contract, tort (including negligence), or otherwise, shall be limited to the greater of:

(a) the total amount, if any, that you have paid directly to us through the Site in the twelve (12) months preceding the event giving rise to the claim; or
(b) one hundred US dollars (USD 100) (or the equivalent amount in Chinese Renminbi at the applicable exchange rate).

Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under applicable law, such as liability for death or personal injury caused by gross negligence or wilful misconduct.

11. Indemnification

To the fullest extent permitted by applicable law, you agree to indemnify, defend, and hold harmless SWITEA, its directors, officers, employees, agents, and affiliates from and against any and all claims, demands, actions, proceedings, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to:

(a) your access to or use of the Site;
(b) your breach of these Terms or any applicable law or regulation; or
(c) your infringement or violation of any rights of any third party, including any intellectual property rights or privacy rights.

We reserve the right, at our own expense, to assume the exclusive defence and control of any matter subject to indemnification by you, in which case you agree to cooperate with us in asserting any available defences.

12. Suspension And Termination

We may, at any time and without prior notice, suspend or terminate your access to all or part of the Site, or remove or disable any content, if we reasonably believe that:

(a) you have violated these Terms or any applicable law; or
(b) such action is reasonably necessary to protect the Site, our systems, other users, or any third parties.

Upon termination of your access to the Site for any reason, your licence to use the Site will immediately cease. Sections of these Terms that by their nature should survive termination (including, without limitation, Sections 4–11, 13, and 14) shall continue in full force and effect.

13. Governing Law And Dispute Resolution

13.1 Governing law

These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the People’s Republic of China, without giving effect to any choice or conflict of law provision or rule.

13.2 Jurisdiction

Any dispute, controversy, or claim arising out of or relating to these Terms or your use of the Site that cannot be resolved amicably shall be submitted to the competent people’s court with jurisdiction over the location of our registered address, unless mandatory provisions of applicable law specify otherwise.

Nothing in this Section 13 limits any mandatory rights you may have under applicable laws that cannot be excluded by agreement.

14. Miscellaneous

14.1 Entire agreement

These Terms, together with our Privacy Policy and any other notices or terms expressly incorporated by reference, constitute the entire agreement between you and us regarding your use of the Site and supersede all prior or contemporaneous understandings, agreements, negotiations, communications, and proposals, whether oral or written, regarding the Site.

14.2 Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court or other tribunal of competent jurisdiction, that provision shall be enforced to the maximum extent permitted by law and the remaining provisions shall remain in full force and effect.

14.3 No waiver

Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by an authorised representative of SWITEA.

14.4 Assignment

You may not assign, transfer, or delegate any of your rights or obligations under these Terms without our prior written consent. We may assign or transfer our rights and obligations under these Terms to an affiliate or in connection with a merger, acquisition, corporate reorganisation, or sale of all or substantially all of our assets related to the Site.

14.5 Language

These Terms may be made available in more than one language. In case of any inconsistency or conflict between the English version and any translation, the English version shall prevail to the extent permitted by applicable law.